What is Scentsy? Scam or Legit? My Scentsy Review

January 8, 2019 14 Comments









Overall Quality



  • Training
  • Support
  • Quality products
  • Tools
  • 30 day money back guarantee


  • Income potential is not high
  • Some general complaints
  • Some complaints about Scentsy support



Product name: Scentsy

Website: Scentsy.com

Price: $99 starter pack

Owner: Heidi & Orville Thompson

Overall rank: 60 out of 100


Scentsy is an MLM company that was founded in 2004 and since then it has been constantly growing.

As a company in whole and as a business opportunity it’s legit. I can’t say it’s good or bad. For some people it maybe good while for others it’s bad.

This is very normal. The question we need to answer is something different. Is it a good opportunity for you to earn money? That’s a different story.

I will try to write my review and focus on aspects that will help you understand what is Scentsy, is it a scam or legit and come to the right conclusion about Scentsy.


Short review of Scentsy

Scentsy is an MLM company selling wickless candles, wax warmers that diffuse the scent, room sprays, clothing conditioners, counter cleaners, hand creams, body washes, body creams, hand soaps, lotions, bathroom cleaners, laundry liquid and more.

You can earn money both by selling Scentsy products and promoting Scentsy opportunity to other people. Is is a good opportunity?

It’s a difficult question that I’m going to answer within my Scentsy review.


Pros of Scentsy

  • Training
  • Support
  • Tools
  • Quality products
  • 30 day money back guarantee


Cons of Scentsy

  • Income potential is not high
  • Some general complaints
  • Some complaints about Scentsy support



Let Me Help You and Recommend a Program I’ve Been a Member of Since 2015 




Scentsy review

I believe you’ve heard of Scentsy opportunity and now are doing your search online to find out what is Scentsy and how it can help you become successful.

First of all, I want you to know that this company has been in the business since 2004 and was founded by Heidi & Orville Thompson.

So, it’s not new and probably not a fly-by-night company. It’s over 10 years now.

Though I know of some MLM companies that were shut down by FTC after 7,8 years being in the business.

Scentsy has over 100,000 distributors worldwide that are very often called consultants, 1000+ employees.

Scentsy is working in the USA, Canada, Spain, Ireland, Germany, Italy, France, Poland, Luxembourg, New Zealand, Australia, Austria, Mexico, United Kingdom.



Scentsy products are not bad. Generally speaking, the quality is good. Scentsy warmers don’t use fire to melt wax cubes and that’s why they are safe.

But I’m not sure about Scentsy products being 100% natural. They hide their ingredient list.

There are companies like Young Living that are more transparent in this aspect.


When you join Scentsy you will have 3 opportunities:

  • You can buy Scentsy products for your own use
  • You can become consultant and promote Scentsy products
  • You can invite others to join Scentsy


First option won’t make any money while other two can make you money.

Upon joining Scentsy you will have to pay $99 for a starter kit. This kit comes with some fragrances, scent testers, business cards, a warmer and some other things.

Also you get a website for free for 3 months. After this period if you decide to keep that website you will have to pay $10 per month.

I can’t say this website holds much value because other consultants will get the same website with the same content.

I mean it’s bad in terms of competition because everyone will be promoting and advertising the same website.


Scentsy compensation plan

If you want to benefit from Scentsy compensation plan you need to generate minimum sales volume first.

I personally don’t like this type of approach because it puts some pressure on you. For example, in affiliate marketing you are free.

In MLMs it’s different.

If you can’t meet minimum sales requirement you lose your right to sell and earn commissions.


What I don’t like about Scentsy

The first thing that I don’t like about Scentsy is that you can’t buy their products without participation of Scentsy consultant.

This is very normal for almost all MLM companies. Most people don’t like such an approach and so do I.

Just imagine that you visited Scentsy website, chose products you want to buy and finally see this message: Choose an Independent Scentsy Consultant to complete your order. He can answer all your questions.




I think differently and I believe many others think the same way. Why should I choose a consultant to complete my order?

Why company can’t answer my questions? To me personally it’s annoying to be honest.

Some Scentsy products are overpriced in my opinion. For example, Diffusers are expensive. Many of them cost around $130.





You can find different diffusers on Amazon.com for as low as $16.

This means Scentsy products are not completive because you can find other similar products for a cheaper price. And the quality is still good.



Second thing that I don’t like about Scentsy is about the way you have to work as Scentsy consultant.

Part of your consultant job is setting up parties, talking to people, giving them brochures, product samples and inviting as many people as possible to those parties.

The more people you invite the more chances that you will likely make a sale. The question is how to find those people? This will be your biggest challenge.

I know it firsthand. In MLMs you will be taught to contact your friends, neighbours. Most people don’t like it and so do I.

I don’t know what type of person you are. Even if it’s acceptable for you it will not be easy to find people interested in Scentsy products every month.

Your income directly depends on your ability to find the audience interested in Scentsy products.

Very often people avoid MLM consultants because of their being annoying and too pushy.

Just keep this in your mind if you plan to join Scentsy or any other MLM opportunity and try not to be annoying.

As I said above, though Scentsy is legit there are some complaints about Scentsy consultants. Some consultants are lazy, or pushy, some of them are dishonest.



I think the best would be if you read those reviews and see for yourself.

This doesn’t mean that the whole company is dishonest but they certainly have some issues with their consultants that need to be resolved.

Because they leave a bad impression about Scentsy in whole.

Another thing that I don’t like about Scentsy is the kind of support they provide to people.

The main issue that I see with the company is that when someone, a customer has an issue they have to contact consultant instead of contacting Scentsy.

But consultants are different like I said above. Some of them are lazy, some of them are dishonest, some of them are pushy.

This type of approach will create problems for many people interested in Scentsy products and it really does.

Below you can read some reviews from real people. This again shows that Scentsy should focus on resolving these issues.


For example, some people even complain that Scentsy puts some pressure on their new consultants to get more sales.

I’ve seen the same pattern in many other MLM companies.

So, it’s not surprising because when it comes to MLMs you have to meet their monthly sales quota most of the time which is not easy at all.




Some people complain that the quality of Scentsy products is not like it used to be in the past.

Long story short, read reviews below.

As Scentsy consultant you will have to generate certain sales volume, 500 PV per month.

If you can’t then you will lose your right to sell Scentsy products.

Unfortunately, I’ve seen the same pattern with many other MLM companies like Visuals, Mannatech, Arbonne, Partylite, Amway and many other MLMs.

If there are already some consultants in your area that will add more competition to your business.

I also think this business is mostly for women rather than men.


What I like about Scentsy

Scentsy products are good though there are some complaints.

They offer many different wax warmers, scent diffusers, fragrances, room sprays, clothing conditioners, counter cleaners, hand creams and more.

Some products are not so high in price. For example, they offer wax warmers for $20, $30.



In short, there is certain potential in this opportunity and if you want to earn money you can do it. But it will take a lot of effort and ability and willing to meet new people each and every week at least.

Scentsy is a member of Direct Selling Association which is great in terms of trust.

They have their youtube channel with 24k+ subscribers, active blog where they publish fresh news almost every month and active Facebook account.

As a consultant you get websites, tools, brochures, DVDs, training material.


Complaints about Scentsy

Though an overall quality of Scentsy products is good some people don’t like it.

Some don’t like the way it smells, some complain that the smell is very weak, or doesn’t last long, some people don’t like Scentsy products at all, it is too expensive.




I share this facts to show you the true picture so you can make your well informed decision.


Can you become successful with Scentsy?

As always Yes and No. I review many programs, opportunities but my opinion doesn’t change. Like many other programs, business opportunities I’ve reviewed so far Scentsy is no different.

You can make money with this company and you can make zero $. It all depends on many aspects and especially your personal experience and skills.

For some people MLM may be the best opportunity while for others it may be the worst you can think of.

When it comes to Scentsy, let’s take a look at their income statistics.




For example, Essential consultant on average earns $81 annually, Certified consultant earns $436 per year, Lead consultant earns $904 per year, Star consultant $1,378 per year, SuperStar consultant $1,870, Director $6,887, Star director $16,420, Superstar Director $112,899.

As you can see, good, solid income starts with Director who earns $6,887 per year. First 5 levels earn very limited income.

From this I come to conclusion that Scentsy is not that great. Income opportunity is very limited in my opinion. But still you can make money with Scentsy.

Profitability of this business for you depends on your action and willingness to spread the word about Scentsy and its products.

Also, keep in mind that most people involved in MLMs including Scentsy miserably fail in business.

The competition is high and there are many other alternative products available for a much lower price like Yankee Candle that offers products at a lower price.


Final word on Scentsy

As I said in many of my reviews about MLMs, very often or even almost all the time their products are expensive.

Because it’s the only way to pay multi-level commissions to their consultants. It’s good for you as a consultant but at the same time it’s bad in terms of competition.

You will be struggling to convince people to buy Scentsy products for a higher price instead of buying let’s say Yankee products for a lower price.

But still there is some potential and those who have a ton of friends they can promote to can make some money here.

As I can see from Scentsy income statistics income potential is very limited. Since I’m not a huge fan of MLMs I never recommend them. Is Scentsy a scam? No!

My mission is to show you what is Scentsy and your mission is to decide to join Scentsy or not. I hope after reading my review you can decide.

I personally believe affiliate marketing is much better than MLM. You can join my recommended program free.


Final glance at Scentsy

  • Training
  • Support
  • Tools
  • Quality products
  • 30 day money back guarantee
  • Income potential is not high
  • Some general complaints
  • Some complaints about Scentsy support
  • Overall rank: 60 out of 100


This program has led me and many others make a solid income online. Find out how you can too!


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About the Author:

My name is Adam. I'm the founder of Your Income Advisor. My goal is to help others succeed online, by exposing scams and reviewing top rated products. I can help you start your own business online

Comments (14)

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  1. fintan duggan says:

    Scentsy the nams does have a nice ring to it, but as you say in terms of a business opportunity the business model seems to be very in favour of the company and not so much for the distributor. I’m sure the products are good quality otherwise they wouldn’t have lasted this long. It’s hard work trying to find customers for products like these, you also have to invest I don’t like the idea of every distributor having the same website, nothing unique about that the internet has massive potential to sell products as in affiliate marketing model much more preferable compared to Scentsy.

    • Rufat says:

      Not all, but many MLMs are built in such a way to earn the most money for those that stand at the top of the company. Though Scentsy is not bad I don’t think it’s much different from other MLMs. This business requires monetary investment in addition to your continuous effort. This is fine with me like in any other business. The only thing I don’t like in MLMs and it literally applies to all MLMs is that you are limited to promoting their products. In affiliate marketing you are absolutely free to promote whatever you want. This business is just not for me. I’m not good at sales.

  2. George says:

    Wow! I am very intrigued by your site. It is one of the most thorough reviews I have seen. I wish a lot more people done research and reviews as you did, but of course you know people are worried more about making a sale than they are in helping the person make an educated decision for themselves.

    Kudos to you on all the hard work and research you put in this. I will be bookmarking this for future reference.

    Thank You,


    • Rufat says:

      I think the aspect of help is not an issue in MLMs. They always have a team and a team leader that usually helps newbies start their first MLM business. The main challenge is the ability to promote mlm products and do it consistently. The only choice is to recruit new people which is very hard too. If your team leader is experienced enough and helpful then you have some chances to some kind of success. Otherwise you will fail like many others and this is what statistics show.

  3. Nick says:

    Rufat, thanks for this honest review of Scentsy. It seems like a legitimate company that operates legally, but that does not mean it’s worth investing your time and money with them. While there’s nothing illegal about selling overpriced products with poor customer service, it’s a losing way of doing business in the long run. Sounds like they’re kept afloat by aspiring MLM marketers who are trying to turn a profit and losing money in the process. Just my two cents.

    Thanks again for the post Rufat. 

    • Rufat says:

      You are right Nick. The company is operating legally but investing money into it is questionable in my opinion. MLM business is not for everyone and the same can be said about affiliate marketing to be honest. The only difference is that in affiliate marketing you are free to promote whatever you want to promote and you can do it free. Second, the success rate in affiliate marketing is higher than in mlm business.

  4. Steve says:

    I have always been wary of MLM companies. Even Young Living, which you mentioned, I believe has one in some form or another. Some people really like to do it, but it just could never be my thing. You definitely have to be outgoing (almost to the point of being pushy) in order to succeed, and even as you highlighted, it’s no guarantee as real earnings don’t begin until you reach a certain level. By the time the average person has gotten there, unless business exploded, how much money have they put out?

    Thanks for this thorough and honest review!

    • Rufat says:

      Being pushy is important because otherwise you can’t make enough sales in MLM business. Your earnings depend on your rank and this pattern can be seen almost in all mlms. You have to spend more to get to a higher rank while your income is neither guaranteed nor is clear.

  5. charles39 says:

    I always  trends carefully with MRM they always look very good in the beginning but as time goes by things starts changing  this when you will  see them in true  colours reason they will start post poning payment for ist members when  that start to happen that is crear indication of trouble   so run .

    • Rufat says:

      Regarding delaying payments is true. But it’s true only for some MLMs. When it comes to Scentsy I didn’t find any facts about that. Maybe some members had such an issue in the past but I don’t know about them.

  6. Sujandar Mahesan says:

    I have been looking on different websites to find an honest review about Scentsy and so far this is the only article that gave me enough information I needed to know about Scentsy. Thank you so much for sharing this article on reviewing Scentsy with us, now I can make my decision on Scentsy.

    • Rufat says:

      I’m glad I was helpful and you now can make your decision. Maybe I was wrong in some of my conclusions but I did my best to write realistic review.

  7. Lok Which says:

    Thanks for sharing an interesting, informative and educative post on scentsy. I don’t know anything about scentsy not until I read this post and sincerely it’s features are really captivating and convincing . I think I will give it a try. You said one can make money as well one can make zero but I think I will make something good out of it 

    • Rufat says:

      I hope you can make money with Scentsy. Your success largely depends on finding the right consultant who can guide you and help you in this business.

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